Question 1

Do I need an appointment?

Accepted Answer

No, each level of tanning contains multiple units. So no appointment is necessary. We do take appointments but most of the time we are able to get clients into their rooms with little to no wait time. The wait is rarely an issue.

Question 2

Do I need to wear indoor tanning eyewear?

Accepted Answer

Yes. Your eyes are very sensitive to UV light. Since your eyelids are the thinnest skin on your body, the UV light can penetrate that skin to the surface of your eyes. The FDA requires that all tanners wear FDA approved eyewear when tanning indoors. Placing a towel over your face or sunglasses is not enough protection.
 
It is also now suggested by the health department that individuals purchase their own personal set of eye protection. Recent studies suggest that the cold and flu virus can be transmitted from borrowed eyewear, even after it has been sanitized.
 
We carry a complete line of both standard and custom eye protection, with all of them costing only a few dollars.

Question 3

Do I need to use lotion when tanning indoors?

Accepted Answer

The most important reason for using a tanning lotion is that it replaces the depleted moisture that you lose during the tanning process. Dry skin reflects UV light, so if you are not using an indoor tanning lotion, you can be wasting up to 50% of your tanning session.

Question 4

What should I wear in the tanning bed?

Accepted Answer

Each of our tanning units are in there own private room. Because of this you can choose to wear, or not wear, whatever you feel most comfortable in. If tanning in the nude, be sure to reduce exposure times on those areas that may not have seen the sun in a while.

Question 5

Should I do the maximum session time on my first visit?

Accepted Answer

This depends on your skin type. Any member of our staff will go over your skin type with you and determine the best amount of time you should start off with. Remember, we don’t want you to burn. If you burn, you won’t be able to come back until it heals.
 
If you do well on your first time in the tanning bed and don’t experience any redness, our staff will start gradually increasing your exposure time until you reach the maximum time for that particular unit.

Question 6

How long does it take to get a tan?

Accepted Answer

You will see some color after your first session. After about 3 or 4 sessions you will notice you are on your way to building your base tan.

Question 7

How often should I tan to maintain my tan?

Accepted Answer

Once you have achieved your desired tan maintaining it becomes relatively easy. Depending on the equipment you choose to use will vary the frequency you need to tan in order to maintain your new tan. In our level 1 equipment we generally recommend 2 to 3 times per week. In our level 2 equipment it drops down to 1 or 2 visits a week. If high pressure is your thing, 2 or 3 times a month is all that is needed to maintain your golden brown tan.

Question 8

If I haven't tanned in a while should I start off in a lower level bed?

Accepted Answer

Don’t be fooled by the numerical numbering system of our equipment. The level one, two and three does not necessarily mean a three is going to burn you faster than a one. (Actually, that is the furthest from the truth, you will burn less in a level 2 or 3 bed). Each piece of state of the art equipment has its own advantages over others. A member of our staff will explain this to you upon your initial visit.

Question 9

What are the potential health benefits of tanning?

Accepted Answer

There is considerable research going on in the research of the benefits of UV exposure. It is a known fact that UV light is the main source of vitamin D for humans. Vitamin D is necessary for good health, bone formation and repair, and for the absorption of calcium in the body.
There are also numerous other reasons, both physical and psychological, why exposure to ultraviolet light may be desirable.

Question 10

I am concerned about burning. Should I avoid tanning?

Accepted Answer

As with anything you do, moderation is the key to ensuring a tan without burning. Any member of our Smart Tan certified staff will evaluate your skin type upon your first visit. Based on your skin appearance and answers to a few simple questions, our staff will provide you with the best exposure time to get you started with. As you continue to tan, you will be able to slowly increase your session times, taking you each time closer to the desired tan you are looking to achieve.

Question 11

Can I tan if I'm pregnant?

Accepted Answer

UV exposure from the tanning equipment can not affect any tissue below the surface layer of the skin. The main concern with pregnant women is the extra heat involved with tanning. For this reason we do advise you consult with your medical doctor before continuing with any tanning regimen. Keep in mind we can freeze or hold your memberships or sessions until after the birth of your baby. We also recommend using our sunless spray tan if you are pregnant as there is no heat involved.

Question 12

I need to bring my kids, can they come in the room or stay in the lobby?"

Accepted Answer

Your kids are more than welcome to sit in the lobby and wait for you. They must be of an age that they are able to watch out for themselves. While our staff will do there best to keep an eye on them, they are working so it cannot be the responsibility of them for the safety of your children. If your children are to young to sit quietly on their own, we would recommend bringing a friend along who can watch them.
As for bringing your children in the room, the FDA strictly prohibits this. It is not good for the eyes of young children to be exposed to ultraviolet light.

Question 13

I wear contact lenses, can I wear them tanning?"

Accepted Answer

There is no reason why you cannot wear your contact lenses while you tan. If you find the heat generated by the tanning bed is causing drying and discomfort, you may wish to remove them on your next visit.

Question 14

How do I make sure I receive your coupons?

Accepted Answer

Simple! Make sure we have an updated and correct mailing address for you in our computer system and make sure we have a valid email. We mail great specials periodically through-out the year and we send out email only coupons usually once a month. You don’t want to miss out on these great deals.

Question 15

How do I know the beds are clean?

Accepted Answer

Cleanliness of our equipment and facility is our top priority. Each member of our staff receives ongoing training and reviews as to our cleaning system. After each and every tanning session, the equipment is cleaned by a member of our staff with only an FDA approved cleaning solution. This solution is the strongest cleaning solution on the market. The solution is tested periodically throughout the day to ensure its proper sanitizing properties are present. Further, we are regulated by the State Health Department and must follow their rigorous guidelines as it pertains to cleanliness.

Question 16

I can't get tan from the sun, can I get tan in a bed?"

Accepted Answer

While we will gladly try to set you up on a program to see if we can develop a tanfrom use of the beds; however, in most cases, if you cannot achieve any kind of tan from the sun, it is unlikely you will be able to from the use of a tanning bed. If this is the case we would recommend the use of our sunless spray tan.

Question 17

I'm in a membership at another salon but I want to switch to your salon- what do I do?

Accepted Answer

Easy! There is likely an earlier cancellation fee you will have to pay to get out of your current contract. Just bring is in a copy of your cancellation receipt, sign up for our membership, and we will give you double the amount you just paid to cancel at your other store. This amount will appear as prepaid dollars on your account and can be used for anything from lotion products to equipment upgrades.
And don’t worry, we don’t have any long-term commitments as some of our competitors do.

Tanning FAQs